Last Updated: October 6, 2025
At treeserviceeastonpa.com, also referred to as "treeserviceeastonpa.com," "we," or "us," we take your privacy seriously.
This policy describes what information we collect, how we use it, when we share it, and the choices available to you. By visiting treeserviceeastonpa.com or any website that links to this policy, you agree to these terms.
Scope
This policy covers information collected:
- On our Website
- Through emails, texts, and other electronic messages exchanged with us
- Via our ads and apps on third-party sites when they reference this policy
This policy does not apply to information gathered offline or on sites we do not operate or control.
Information We Collect
We collect three categories of information:
1. Information You Provide
Examples include:
- Name
- Address
- Email address
- Phone number
- Details related to your service request, such as location, scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages you visit, links you click, time spent on the site, and the pages you enter from or leave to
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and related technologies
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction records
- Service request checks and fraud screening
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Measure how the Website performs
- Tailor content
- Support advertising efforts
Most browsers allow you to block or remove cookies. Some features may not function properly without them.
Third parties may also place cookies that we do not control.
Interest-Based Advertising
We may partner with others to display ads based on your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, and hashed emails to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our services and Website
- Receive, process, and complete your service requests
- Match you with service providers suited to your request
- Communicate about requests, updates, and support
- Personalize your experience and marketing messages
- Conduct analytics, research, and product development
- Detect, prevent, and respond to fraud, misuse, and security incidents
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
When you request a quote or service, we share the details needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We work with vendors that help run the Website and our business, including analytics, security, payments, support, and marketing providers.
They may access personal information only as needed to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that does not identify you.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and misuse.
Business Transfers
We may disclose information as part of a merger, sale, financing, bankruptcy, or acquisition.
Third parties that receive your information may follow their own privacy policies and practices.
Your Choices
- Do not provide information: You may browse public pages without submitting personal details, but we cannot handle service requests without them.
- Marketing emails: Use the unsubscribe link in our emails. This will not stop messages from providers with whom we shared your request.
- Cookies: Adjust cookie settings in your browser or use the opt-out links above.
Access and Control
You may request to:
- See the data we have collected about you
- Correct inaccurate information
- Delete information, subject to legal or operational requirements
- Share concerns about how we use your data
Use the contact methods listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- Type and sensitivity of the information
- Risk of harm
- Why the information is being processed
- Legal obligations
- Whether the same purpose can be achieved another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage system is completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the following rights, subject to exceptions:
Right to Know
You may request information about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties with whom we shared it
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be considered "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified, or that are excessive, may be denied.
How to Submit a Request
Use the contact details below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof that the agent is permitted to act for you.
Shine the Light
California residents may request a list of third parties that received personal information for marketing purposes during the previous calendar year.
Send a written request that includes "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you continue using the Website after changes are posted, you accept the updated policy.
How to Contact Us
Arbor Tree Care
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."}
